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Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“jewelncrafts. com” or “Truoxi” or “we” or “us” or “our”), provides information on the website or any pages comprising the website (“website”) to visitors (“visitors”). By accessing this website, you agree to comply with the terms and conditions, privacy policy, and any other relevant notices applicable to specific sections or modules of the website.

PRIVACY POLICY.  Please review our Privacy Policy, governing your visit to www.jewelncrafts.com and outlining our practices in handling personal information.

TERMS AND CONDITIONS BINDING FOR ALL PURCHASES.  All orders are considered offers to purchase our products. Acceptance is subject to these terms and conditions. No other terms apply.

ELECTRONIC COMMUNICATION.  By using www.jewelncrafts.com, you agree to receive communication electronically. This includes emails and notices posted on our website.

PRICES.  Prices are subject to change without notice. The prevailing fees at order placement apply. Additional charges or taxes, if any, will be mentioned on the website.

PAYMENT.  Payments must be received before shipping unless using Cash on Delivery (COD). Various payment methods are accepted.

SHIPPING AND HANDLING.  We arrange product shipment, but shipping schedules are estimates and not guaranteed. Title and risk pass to you upon product delivery. Return details are outlined in our policy.

RETURN OF PRODUCTS BY YOU.  Acceptance of product returns is subject to conditions outlined in our policy, including informing us of discrepancies within 24-48 hours of receipt.

EASY REPLACEMENT.  Replacement conditions and guidelines are specified in our policy, covering manufacturing defects and transport damages.

CHANGES AND CANCELLATION.  Changes to orders can be made before shipment. Cancellation terms and conditions are outlined in our policy.

CANCELLATION OF ORDER BY TRUOXI.  Truoxi reserves the right to refuse or cancel an order for various reasons, as detailed in our policy.

RESTOCKING CHARGES.  Restocking fees are applicable as specified in our policy, varying by product category.

REFUND POLICY.  Our policy details refund procedures, covering various scenarios and timelines.

LICENSE AND WEBSITE ACCESS.  Limited license terms for website access are outlined, prohibiting commercial use without express consent.

YOUR ACCOUNT.  You are responsible for account confidentiality. Usage by children is subject to parental involvement.

GIFT VOUCHER/WALLET/PREPAID CREDIT.  Terms and conditions for credits are outlined, covering exchange, usage, and validity.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT.  User-generated content terms are specified, with granted rights and responsibilities.

RISK OF LOSS.  The risk of loss passes to you upon product delivery.

PRODUCT DESCRIPTION.  The accuracy of product descriptions is aimed for, but no warranty is provided.

SITE POLICIES, MODIFICATION, AND SEVERABILITY.  Policy changes and these terms are at our discretion. Invalid conditions do not affect the remaining terms.

INTELLECTUAL PROPERTY RIGHTS.  Copyright and trademark terms are outlined, protecting content and marks on jewelncrafts.com.

GOVERNING LAW AND JURISDICTION.  Legal matters are handled by Indian law, with jurisdiction in Delhi.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY.  The website is provided “as is.” Truoxi. Disclaims all warranties and limits liability, as detailed in the disclaimer.